Last updated: March 4, 2024
Introduction
At Contact Import & Export F.Z.C Import Export Solutions, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our website or engage with our services.
Information We Collect
Personal Information
We may collect the following types of information:
- Contact Information: Full name, email address, phone number, company name, and mailing address.
- Inquiry & Service Information: Details about your business requirements, shipment details, and service interests.
- Technical Information: IP address, device type, browser details, and cookies.
- Usage Data: Pages visited, time spent on our site, and how you interact with content or forms.
How We Collect Information
We collect information through:
- Contact and inquiry forms you submit
- Cookies and similar tracking technologies
- Analytics tools to understand website performance
- Communications via email, phone, or support channels
How We Use Your Information
Your data helps us to:
- Respond to inquiries and provide tailored quotes or service details
- Manage logistics, documentation, and trade-related services
- Improve our website experience and services
- Send important updates or promotional content (with your consent)
- Comply with legal, regulatory, and customs requirements
Data Sharing and Disclosure
We may share your information with:
- Logistics partners and third-party service providers for service fulfillment
- Legal authorities, if required under applicable law
- Trusted business partners, only with your explicit consent
We do not sell or trade your personal data to third parties.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your data and receive a copy
- Correct inaccurate or outdated information
- Request deletion of your personal data
- Object to or restrict processing in certain circumstances
- Withdraw consent for marketing communications
To exercise any of these rights, please contact us using the details below.
Data Security
We implement strong physical, technical, and administrative safeguards to protect your information from unauthorized access, misuse, or disclosure.
Cookies and Tracking Technologies
Our website uses cookies and tracking tools to:
- Analyze website traffic and usage
- Remember your preferences
- Deliver relevant content and services
You can manage cookie settings in your browser at any time.
Children’s Privacy
Our services are intended for business use and not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may revise this policy from time to time. Updates will be posted on this page with the new “Last Updated” date.
Contact Us
If you have questions or concerns regarding this Privacy Policy, please reach out to us